Support Center

Get help with Fake Flex and find answers to common questions.

System Status

App Services

Online

AI Processing

Operational

Image Upload

Working

Quick Help

Frequently Asked Questions

How does Fake Flex work?
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Fake Flex uses advanced AI technology to analyze your photo and clothing items, then generates a realistic virtual try-on result. Simply upload your photo and clothing images, and our AI will show you how the clothes would look on you in 10-30 seconds.

Is my data secure?
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Yes! We take privacy seriously. Your photos are encrypted during transmission and stored securely. We delete guest user data after 30 days and you can request immediate deletion at any time. Read our Privacy Policy for more details.

Why do I need to grant camera permissions?
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Camera permissions allow you to take new photos directly in the app for virtual try-on. You can also upload existing photos from your gallery if you prefer not to grant camera access.

How accurate are the try-on results?
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Our AI technology provides highly realistic results, but they are approximations for reference purposes. Results may vary based on photo quality, lighting, and clothing complexity. We don't alter your body shape like some other apps.

Can I use Fake Flex without creating an account?
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Yes! Full functionality is available for guest users. Account creation is optional and only needed if you want to save your projects across devices.

What types of clothing work best?
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Our AI works best with clear, well-lit clothing photos. Solid colors and simple patterns tend to generate the most accurate results. Complex patterns or very dark items may be challenging for the AI.

How long does processing take?
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Most virtual try-ons are generated in 10-30 seconds. Processing time may vary based on server load and image complexity. You'll see real-time progress updates in the app.

Can I try on multiple items at once?
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Yes! Fake Flex supports multi-item try-ons. You can add shirts, pants, accessories, and other items to create complete outfit combinations.

Contact Support

Still need help? Fill out the form below and our support team will get back to you within 24 hours.

Common Issues & Solutions

App Not Working

Solution: Try restarting the app and ensuring you have a stable internet connection. If issues persist, check for app updates in the App Store.

AI Processing Stuck

Solution: Check your internet connection and try again with smaller image files. Large images may take longer to process.

Camera Not Working

Solution: Go to your device Settings > Privacy > Camera and ensure Fake Flex has permission to access your camera.

Photos Not Saving

Solution: Check your device Settings > Privacy > Photos and ensure Fake Flex has permission to save images to your photo library.

Poor Quality Results

Solution: Use clear, well-lit photos with good contrast. Avoid blurry images or photos with complex backgrounds.